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CERTIFICACIÓN ENERO FAQS

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CERTIFICACIÓN ENERO FAQS

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CERTIFICACIÓN ENERO FAQS

Created by

Gabriela Pazmiño
Gabriela Pazmiño
Ecuador

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CERTIFICACIÓN ENERO FAQS
 

CERTIFICACIÓN ENERO FAQSOnline version

CERTIFICACIÓN ENERO FAQS

by Gabriela Pazmiño
1

¿Qué debe presentar un cliente para ingresar un reclamo por consumos no reconocidos con tarjeta de débito?

2

¿Hasta cuánto tiempo atrás puede consultar movimientos un cliente en Banca Móvil?

3

¿Para qué está destinado el crédito educativo?

4

En la emisión de un depósito a plazo fijo de un menor de edad, ¿qué formulario se debe obtener?

5

¿Qué documento debe firmar el cliente al presentar un reclamo por valores no reconocidos?

6

¿Cuál es el monto mínimo y máximo para diferir consumos nacionales e internacionales con tarjeta de crédito?

7

¿El PIN de la tarjeta de crédito caduca?

8

¿Qué tiempo de vigencia tiene un poder legal para respaldar transacciones solicitadas por el cliente?

9

¿Es obligatoria la presentación del servicio básico para actualizar el domicilio en agencia?

10

¿En qué canales puede actualizar el cliente su contacto transaccional (celular o correo electrónico)?

 
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