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Trivia: Atención al Cliente y Calidad

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Desafía tus conocimientos sobre servicio y calidad en eventos.

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Spain

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Trivia: Atención al Cliente y Calidad
 

Trivia: Atención al Cliente y CalidadOnline version

Desafía tus conocimientos sobre servicio y calidad en eventos.

by ELENA DESIREE
1

¿Qué es la atención al cliente en la organización de un evento?

Escoge una o varias respuestas

2

¿Qué fase cubre la atención previa al evento?

3

¿Cuál es un principio clave para un servicio de calidad?

4

¿Qué implica la eliminación de barreras para la accesibilidad?

5

¿Qué término se recomienda usar para referirse a la discapacidad?

6

¿Qué herramienta ayuda a promover la igualdad en el evento?

7

¿Qué mide la gestión de la calidad en eventos?

8

¿Qué podría provocar un asistente insatisfecho?

9

¿Qué aspecto es clave para la coordinación del personal?

10

¿Qué acción fomenta la fidelización de clientes?

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