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Descubre si tu servicio ayuda a crear huespedes promotores de Hard Rock y fans leales dela marca

Created by

Katya Hernández
Katya Hernández
Mexico

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Descubre si tu servicio ayuda a crear huespedes promotores de Hard Rock y fans leales dela marca

by Katya Hernández
1

¿Cuando un huésped se acerca a recepción, quien realiza la primera interacción?

2

¿Como empieza tu interacción con el huésped?

3

Si noto a un huésped molesto al chek in por un vuelo retrasado y un viaje pesado ¿Cuál es mi reacción?

4

Al interactuar con el huésped y notar su afición por la música y su gusto por la guitarra ¿Elevas tu servicio?

5

Al terminar mi interacción con un huésped ¿Que hago?

 
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