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UF0349 GLOBAL

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UF0349 GLOBAL

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TODO EL TEMARIO

Created by

Jonatan Orantos
Jonatan Orantos
Spain

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UF0349 GLOBAL
 

UF0349 GLOBALOnline version

TODO EL TEMARIO

by Jonatan Orantos
A
B
C
D
E
F
G
H
I
J
L
M
N
O
P
Q
R
S
T
U
V
Y

Empieza por A

Paso final para formalizar la venta

Empieza por B

Impedimentos que dificultan la comunicación

Empieza por C

Proceso por el que se transmite un mensaje

Empieza por D

Tipo de cliente inseguro y reservado

Empieza por E

Persona que transmite el mensaje

Empieza por F

Etapa final del proceso de atención al cliente

Empieza por G

Proceso de tratamiento de reclamaciones y control posterior

Empieza por H

Documento oficial utilizado para reclamar ante consumo

Empieza por I

Identidad corporativa proyectada por la empresa

Empieza por J

Acción de evaluar hechos en una reclamación

Empieza por L

Forma adecuada de expresarse ante el cliente

Empieza por M

Teoría de necesidades humanas aplicada a la venta (pirámide)

Empieza por N

Medio digital periódico enviado a clientes por e-mail

Empieza por O

Razones que da el cliente para no comprar

Empieza por P

Documento que refleja la política de protección de datos

Empieza por Q

Manifestación verbal de insatisfacción

Empieza por R

Confirmación de que el mensaje ha sido entendido

Empieza por S

Resultado de comparar expectativa y percepción

Empieza por T

Venta realizada mediante teléfono

Empieza por U

Medio digital donde se aloja la tienda online

Empieza por V

Argumentación basada en beneficios del producto

Empieza por Y

Canal digital muy utilizado en marketing

 
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