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Negociación: EXAMEN ACTITUDINAL

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Negociación: EXAMEN ACTITUDINAL

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About this activity

Desafío de negociación basada en evidencia y escucha.

Created by

Iliana Espinosa
Iliana Espinosa
Dominican Republic

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Negociación: EXAMEN ACTITUDINAL
 

Negociación: EXAMEN ACTITUDINALOnline version

Desafío de negociación basada en evidencia y escucha.

by Iliana Espinosa
1

1) ¿Qué respuesta es más objetiva ante una crítica de un cliente?

2

2) En escucha activa, ¿cómo parafraseas correctamente la preocupación de entrega?

3

3) ¿Qué acción facilita un Gana-Gana en negociación de precio?

4

5) ¿Cuál es la principal ventaja de usar criterios objetivos en negociación?

5

6) En gestión de críticas, ¿qué acción evita la defensiva?

6

7) ¿Qué frase refleja una escucha activa ante una objeción de entrega?

7

8) ¿Qué enfoque promueve valor en una negociación de precio?

8

9) ¿Qué actitud es más adecuada ante errores pasados de tu empresa?

9

10) ¿Qué resultado describe mejor el uso de criterios objetivos?

 
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