New game
Download
SCORM download
To be used in an LMS (Moodle, Blackboard...)
Regular download
To be published on a website or blog.
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.
Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.
Get Academic Plan
If you wish, you can download a demo game here and test its integration:
Share game
Quiz
Quiz

Atención al Cliente: Quiz

Integrate it into your platform
G. Classroom M. Teams
You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
Download
You have exceeded the maximum number of games you can integrate into Google Classroom with your current Plan.

To integrate as many games as you want in Google Classroom, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
You have exceeded the maximum number of games you can integrate into Microsoft Teams with your current Plan.

To integrate as many games as you want in Microsoft Teams, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Get Academic Plan

Atención al Cliente: Quiz

Quiz

Played 0
Create copy

About this activity

Desafía tus conocimientos de servicio al cliente.

Created by

Kat Gutiérrez
Kat Gutiérrez
Mexico

Download the paper version to play

Make your own free game from our game creator
Compete against your friends to see who gets the best score in this game
Make challenge

Top Games

 %
Anonymous
Anonymous
 %
%
%
You have exceeded the maximum number of games you can print with your current Plan.

To print as many games as you want, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Print your game
Atención al Cliente: Quiz
 

Atención al Cliente: QuizOnline version

Desafía tus conocimientos de servicio al cliente.

by Kat Gutiérrez
1

¿Qué implica una buena atención al cliente?

2

¿Qué es la escucha activa?

3

¿Cuál es una técnica de manejo de quejas?

4

¿Qué tono debe usar un agente al comunicarse?

5

¿Qué significa resolver la primera interacción?

6

¿Qué es una respuesta empática?

7

¿Qué canal es común en atención al cliente?

8

¿Qué implica claridad en la información?

9

¿Qué hacer ante un cliente insatisfecho?

10

¿Qué mide un buen servicio al cliente?

11

Cuál es el objetivo principal de la atención al cliente?

12

Cuál de las siguientes es un principio básico de la atención al cliente?

13

Cómo se puede personalizar la atención al cliente?

14

Cómo se puede medir la satisfacción del cliente?

15

Qué es la fidelización del cliente?

 
Are you sure you want to leave the page?

If you leave the page, you will lose your game progress.