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About this activity

Quiz charla calidad

Created by

Geraldin Anastacio
Geraldin Anastacio
Peru

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QUIZ CALIDADOnline version

Quiz charla calidad

by Geraldin Anastacio
1

¿Cuándo se convierte una palabra o frase en una muletilla?

2

Si el usuario solicita una camioneta, ¿qué procedimiento debemos seguir inicialmente?

3

En un servicio plus, ¿es obligatorio mencionarle al usuario la tarifa?

4

¿Cuánto es el tiempo de cortesía en un servicio al momento con recojo en el aeropuerto (llegadas internacionales)?

5

¿Es obligatorio informar al cliente corporativo los adicionales como maletera amplia, elite, plus, parqueos, peajes, etc.?

 
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