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Oasis Pasapalabra

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Oasis Pasapalabra

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Created by

Elisa Estrada
Elisa Estrada
Spain

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Oasis Pasapalabra
 

Oasis PasapalabraOnline version

Make sure to TYPE the reply correctly, otherwise the system will mark it as wrong!

by Elisa Estrada
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Z

Starts with A

Issue where the process was not followed correctly and resulted in a discomfort for our guest.

Starts with B

Program that we use for tasks scheduling

Starts with C

The name of one of our Reservations team members begins with the letter “C.”

Starts with D

USA destination where we have 2 buildings, usually the one that has more complications at check-in

Starts with E

This happens when an issue is not resolved in time or in a proper manner, and the GE Manager, Director of Operations, or the President has to step in.

Starts with F

Department in Oasis that handles payments.

Starts with G

PMS system we use for our properties and reservations.

Starts with H

City in USA where we have many properties, the only USA destination with Local Ops.

Contains I

New OOT destination we are wrking with - ends with letter "i"

Starts with J

Name of the Oasis president

Starts with K

Client that booked the most units with Oasis in 2025, primarily in Sao Paulo

Starts with L

Word we use to categorize Issues and its severity

Starts with M

Adjective that we use for the Guest Portal - in order to push the clients to complete it.

Starts with N

Research metric that measures customer loyalty, satisfaction, and enthusiasm

Starts with O

Department that handles reservations once they are confirmed.

Starts with P

Checklist we use to make sure the homes are ready a check-in

Starts with Q

Three-month period within a company's financial or calendar year, used for reporting earnings and budgeting. The year is divided into four of these.

Starts with R

This happens when a guest is not satisfied with the unit provided, and they escalate it to their company and demand another unit.

Starts with S

Name of one partner (company) that starts with "S"

Starts with T

This item must be always present in all bathrooms, we use it to clean the toilet

Starts with U

Issue category that we use when the problem is something we cannot control, it just "happens".

Contains V

This name contains the letter V. This person works with us in Operations, handling a European destination.

Contains W

Contains letter W - Program/app we use to coordinate and schedule tasks related to each reservation.

Contains X

Guest request this when they need to stay longer in a property.

Starts with Z

Program we use to handle calls.

 
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