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PRACTICA PARA RETROALIMENTAR CLASE DE CAJA BANCARIA Y COMERCIAL.

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PRACTICA PARA RETROALIMENTAR CLASE DE CAJA BANCARIA Y COMERCIAL.

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PRACTICA PARA RETROALIMENTAR CLASE DE CAJA BANCARIA Y COMERCIAL.

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ALBANIA FAJARDO
ALBANIA FAJARDO
Dominican Republic

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PRACTICA PARA RETROALIMENTAR CLASE DE CAJA BANCARIA Y COMERCIAL.
 

PRACTICA PARA RETROALIMENTAR CLASE DE CAJA BANCARIA Y COMERCIAL.Online version

PRACTICA PARA RETROALIMENTAR CLASE DE CAJA BANCARIA Y COMERCIAL.

by ALBANIA FAJARDO
1

Es el grado en que un servicio satisface o supera las expectativas del cliente, brindando atención eficiente, oportuna y con buen trato.

2

Se refiere a la forma en que una persona o empresa se comunica, atiende y se relaciona con sus clientes.

3

Es el conjunto de normas de educación y respeto que se aplican al comunicarse por teléfono, con el fin de brindar una atención amable, clara y profesional.

4

Identificarse siempre, es uno de los principios básicos de la:

5

Nunca se debe saludar con amabilidad en una llamada telefónica en una empresa:

 
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