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Quiz: Mejora de Procedimientos

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Quiz: Mejora de Procedimientos

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About this activity

Desafío sobre mejora continua

Created by

Susana Navarro Hernández
Susana Navarro Hernández
Mexico

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Quiz: Mejora de Procedimientos
 

Quiz: Mejora de ProcedimientosOnline version

Desafío sobre mejora continua

by Susana Navarro Hernández
1

¿Qué es la Mejora Continua?

2

¿Qué fases componen el ciclo de mejora descrito en los documentos?

3

¿Qué papel juegan KPIs en la mejora de procesos?

4

¿Por qué es importante involucrar a stakeholders?

5

¿Qué herramienta se menciona para la mejora de procesos?

6

¿Qué debe hacer la fase de Diagnóstico en un proceso?

7

¿Qué implica la fase de Implementación?

8

¿Qué busca la Seguimiento en el ciclo de mejora?

9

¿Qué significa la Acción Estratégica en este contexto?

10

¿Qué se busca al aplicar indicadores de desempeño (KPIs)?

 
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