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Test: Atención y Gestión en Cafetería

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Test: Atención y Gestión en Cafetería

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About this activity

Conoce atención y administración en cafetería

Created by

Wendy Elena Serrano Sanchez
Wendy Elena Serrano Sanchez
Mexico

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Test: Atención y Gestión en Cafetería
 

Test: Atención y Gestión en CafeteríaOnline version

Conoce atención y administración en cafetería

by Wendy Elena Serrano Sanchez
1

¿Cuál es una forma adecuada de saludar a un cliente al entrar?

2

¿Qué técnica ayuda a vender más sin presionar?

3

¿Cómo manejar una queja por demora?

4

En caja, ¿qué método de pago reduce fricciones?

5

¿Qué indica mejor organización del mostrador?

6

¿Qué función cumple el sistema POS?

7

Ejemplo de control de inventario básico

8

Norma de higiene básica en cafetería

9

Qué hacer durante hora pico

10

Trabajo en equipo clave

 
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