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Fidelización de clientes

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Fidelización de clientes

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¿Qué es la fidelización de clientes?

Created by

Manuel Murillo
Manuel Murillo
Costa Rica

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Fidelización de clientes
 

Fidelización de clientesOnline version

¿Qué es la fidelización de clientes?

by Manuel Murillo
1

¿Qué es la fidelización de clientes?

2

¿Cuál es el objetivo principal de la fidelización?

3

¿En qué se centra principalmente la fidelización de clientes?

4

La fidelización emocional se basa principalmente en:

5

¿Cuál es un ejemplo de fidelización racional?

6

La fidelización por experiencia se enfoca en:

7

¿Cuál de los siguientes es un beneficio de la fidelización para la empresa?

8

Un cliente satisfecho normalmente:

9

¿Qué significa CRM?

10

El CRM permite principalmente:

11

Una característica del CRM es:

12

¿Qué permite el CRM en la atención al cliente?

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13

En un hotel, el CRM puede utilizarse para:

14

En un restaurante, el CRM puede registrar:

15

Cuando una empresa combina buen trato, comunicación y tecnología logra:

 
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