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MANEJO DE OBJECIONES

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MANEJO DE OBJECIONES

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About this activity

Desarrollar habilidades para identificar, comprender y resolver las objeciones más comunes durante el proceso de prospección y cierre de ventas.

Created by

Claudia Alejandra Lopez Decilos
Claudia Alejandra Lopez Decilos
Mexico

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MANEJO DE OBJECIONES
 

MANEJO DE OBJECIONESOnline version

Desarrollar habilidades para identificar, comprender y resolver las objeciones más comunes durante el proceso de prospección y cierre de ventas.

by Claudia Alejandra Lopez Decilos
1

¿Qué es una objeción en ventas?

2

Cuando un cliente presenta una objeción significa que:

Escoge una o varias respuestas

3

¿Cuál es el primer paso para manejar una objeción?

4

¿Cuál de estos es un ejemplo de objeción vehicular?

5

¿Qué estrategia ayuda a manejar una objeción vehicular?

6

¿Cuál es un ejemplo de objeción de presupuesto?

7

¿Qué debemos hacer cuando el cliente menciona el presupuesto?

8

¿Qué significa una objeción del ciclo de compra?

9

¿Qué debemos hacer cuando el cliente dice que comprará después?

10

¿Qué debe hacer un asesor de ventas cuando detecta un conflicto de personalidad con un cliente?

11

¿Qué representa una objeción para un asesor de ventas exitoso?

 
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