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Healthcare Communication Barriers

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Played 1 %Accuracy 100 Average time 05:52

About this activity

Common clinic communication barriers

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Australia

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Healthcare Communication Barriers
 

Healthcare Communication BarriersOnline version

Common clinic communication barriers

by Joel Almonacid
1

A patient speaks very limited English and cannot follow instructions

2

A staff member is stressed and becomes impatient with patients

3

Loud construction noise outside the clinic disrupts conversations

4

A collector uses abbreviations the patient doesn’t understand

5

A delay occurs because the referral form is missing information

6

A patient is anxious and keeps interrupting the explanation

7

Poor internet connection interrupts a telehealth consultation

8

A colleague misunderstands instructions due to unclear wording

9

A patient refuses to speak due to fear of the procedure

10

Multiple staff give conflicting instructions to the same patient

11

A worker uses slang that confuses the patient

12

A patient is in pain and unable to concentrate

13

The clinic is overcrowded and noisy

14

Instructions are written in very small, unclear handwriting

15

A delay in lab results causes confusion among staff

16

A patient becomes defensive when asked personal questions

17

The phone line keeps cutting out during a conversation

18

A new staff member is unfamiliar with workplace procedures

19

A patient misinterprets medical terminology

20

Too many tasks are assigned at once, causing miscommunication

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