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Alphabet
Alphabet

Hotel Management Alphabet

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Hotel Management Alphabet

Alphabet

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About this activity

A-Z terms for hotel ops

Created by

Marta
Marta
Spain

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Hotel Management Alphabet
 

Hotel Management AlphabetOnline version

A-Z terms for hotel ops

by Marta
A
B
C
D
E
F
G
H
I
J
L
M
O
P
Q
R
S
T
V

Empieza por A

Lodging provided to guests in rooms or suites.

Empieza por B

Reservation of rooms, events, or amenities for guests.

Empieza por C

Staff member who assists guests with requests, tickets, and local information.

Empieza por D

One of the specialized sections coordinating tasks like rooms, food, or events.

Empieza por E

Maintenance and repair of building systems.

Empieza por F

Reception area where guests check in and out.

Empieza por G

Managing guest satisfaction and communication.

Empieza por H

Cleaning and replenishing guest rooms and public areas.

Empieza por I

Tracking stock for rooms, amenities, and supplies.

Empieza por J

Trip (normally takes more than 1 day)

Empieza por L

Main entrance area where guests arrive and receive information.

Empieza por M

Process of planning, staffing, and directing operations.

Empieza por O

Accept more reservations, flights, tickets... than available

Empieza por P

Transfer a call

Empieza por Q

Standards and checks to ensure service meets expectations.

Empieza por R

Book

Empieza por S

Service a hotel can provide to transfer passangers from airport to hotel or viceversa

Empieza por T

Programs to improve staff skills and performance.

Empieza por V

Answering machine where you can leave a message

 
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