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Etapas conflicto.

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Etapas conflicto.

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Responde de forma correcta.

Created by

Ana Belen Soler
Ana Belen Soler
Spain

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Etapas conflicto.
 

Etapas conflicto.Online version

Responde de forma correcta.

by Ana Belen Soler
1

Circunstancias personales y ambientales que pueden originar el conflicto(clima de la empresa,escasez de recursos…):

2

Los intereses opuestos de las partes se obstaculizan entre sí y hacen imposible que cada una consiga lo que desea:

3

Las partes toman conciencia de que están inmersas en un conflicto.En un primer momento sienten rabia,impotencia e incluso agresividad hacia la parte contraria:

4

Reflexión sobre las posiciones de las partes, sus intereses y las posibles alternativas:

5

Si las partes tienen voluntad de solucionar el conflicto, se llega a esta etapa donde se buscan soluciones que satisfagan a ambas partes:

 
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