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Teleasistencia: Llamadas Salientes

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Teleasistencia: Llamadas Salientes

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About this activity

Preguntas rápidas sobre teleasistencia

Created by

Sandra Fornas Sanchez
Sandra Fornas Sanchez
Spain

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Teleasistencia: Llamadas Salientes
 

Teleasistencia: Llamadas SalientesOnline version

Preguntas rápidas sobre teleasistencia

by Sandra Fornas Sanchez
1

¿Qué es una llamada saliente en teleasistencia?

2

¿Cuál es un objetivo clave de las llamadas salientes?

3

Antes de iniciar una llamada, ¿qué debe verificarse?

4

¿Qué tono debe emplear el operador durante la llamada?

5

¿Qué información debe registrarse tras la llamada?

6

¿Con qué frecuencia se deben realizar llamadas salientes?

7

En caso de emergencia, ¿qué debe hacer la teleasistencia?

8

¿Qué debe respetar la teleasistencia durante la llamada?

9

¿Qué software o registro suele usar el operador?

10

¿Qué se debe hacer si el usuario no atiende la llamada?

 
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