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Conoce JIRA

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Conoce JIRA

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About this activity

Reforzar los conocimientos respecto a JIRA

Created by

Nancy Pichardo
Nancy Pichardo
Mexico

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Conoce JIRA
 

Conoce JIRAOnline version

Reforzar los conocimientos respecto a JIRA

by Nancy Pichardo
1

¿Para qué sirve JIRA?

2

¿Cuál es el canal oficial para solicitar soporte TI?

3

¿Cuándo debes levantar un ticket?

4

¿Cuál es un buen resumen de ticket?

5

¿Por qué es importante la descripción del ticket?

6

¿Qué información ayuda a resolver más rápido?

7

¿Qué significa un ticket “En espera”?

8

¿Es correcto levantar varios tickets por el mismo problema?

9

¿Quién puede dar seguimiento al ticket?

10

¿Cuándo se considera impacto Significativo/Amplio?

 
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