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Misión Cliente Satisfecho

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Misión Cliente Satisfecho

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About this activity

Conviértete en el mejor agente de atención.

Created by

Ray Pérez
Ray Pérez
Spain

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Misión Cliente Satisfecho
 

Misión Cliente SatisfechoOnline version

Conviértete en el mejor agente de atención.

by Ray Pérez
1

¿Cuál es el objetivo principal del módulo?

2

¿Cuál es un tipo de establecimiento comercial?

3

¿Qué sistema permite al cliente coger productos directamente?

4

¿Cuál de estas es una zona del punto de venta?

5

¿Dónde se venden más productos?

6

¿Qué técnica busca atraer clientes?

7

¿Qué elemento es un mobiliario típico?

8

¿En qué nivel se venden más productos?

9

¿Qué es el fronteo?

10

¿Qué significa FIFO?

Explicación

Correcto. Se busca optimizar ventas y experiencia del cliente.

Correcto. El supermercado es un tipo típico de establecimiento.

Correcto. El autoservicio facilita acceso directo a productos.

Correcto. El almacén es una zona típica del punto de venta.

Correcto. La zona caliente es donde se venden más productos.

Correcto. Ofertas y promociones son técnicas de atracción.

Correcto. La góndola es un elemento de mobiliario de venta.

Correcto. El nivel de visión (a la altura de los ojos) favorece ventas.

Correcto. El fronteo implica posicionar productos al frente.

Correcto. FIFO = First In, First Out.

 
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