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Quiz sobre uso estratégico en empresa

Created by

Cristian T.M
Cristian T.M
Mexico

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Quiz sobre uso estratégico en empresa

by Cristian T.M
1

¿Qué significa ERP en el contexto empresarial?

2

¿Qué describe mejor un CRM?

3

¿Cuál es un beneficio principal de la analítica de datos en empresas?

4

¿Qué mide un KPI?

5

¿Qué implica el ROI en proyectos de negocio?

6

¿Qué es la Balanced Scorecard (BSC)?

7

¿Qué beneficio principal del comercio electrónico para una empresa?

8

¿Qué opción describe mejor la automatización de procesos (RPA)?

9

¿Cuál es un aspecto clave de la ciberseguridad en negocios?

10

¿Qué describe mejor la transformación digital?

Explicación

ERP integra procesos clave de toda la organización para mejorar eficiencia.

Un CRM se centra en clientes y ventas, no en IT puro.

Los datos guían decisiones, mejorando eficiencia y resultados.

Los KPIs permiten evaluar progreso hacia objetivos.

El ROI estima ganancia relativa frente a la inversión.

La BSC balancea finanzas, clientes, procesos y aprendizaje.

El e-commerce extiende alcance y ventas 24/7.

RPA imita acciones humanas para tareas rutinarias.

La seguridad protege activos e información crítica.

Implica cambios culturales, procesos y tecnología para crear valor.

 
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