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Preguntas cortas

Created by

susana gomez
susana gomez
Spain

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Preguntas cortas

by susana gomez
1

¿Porqué motivo es importante contestar correctamente al teléfono en una empresa

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2

¿Qué elemento de la expresión refleja el estado emocional?

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3

¿Qué tono emplearías si quisieras conseguir información sobre el usuario?

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4

Las preguntas reflexivas son

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5

En una comunicación efectiva

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6

La voz tiene que ser

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7

el feedback es:

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8

El volumen empleado en una conversación telefónica deber ser bajo

9

En una conversación telefónica hay que:

 
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