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Gestão de Conflitos e Feedback

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Gestão de Conflitos e Feedback

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About this activity

Conflitos no trabalho e feedback efetivo

Created by

Franciely Ferreira
Franciely Ferreira
Brazil

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Gestão de Conflitos e Feedback
 

Gestão de Conflitos e FeedbackOnline version

Conflitos no trabalho e feedback efetivo

by Franciely Ferreira
1

O que caracteriza a gestão de conflitos eficaz entre equipes?

2

Qual é a primeira etapa recomendada ao lidar com um conflito?

3

Qual é uma técnica eficaz para reduzir defesas durante o feedback?

4

Ao mediar um conflito, qual prática ajuda a manter o foco no problema?

5

Qual é o papel do líder na gestão de conflitos?

6

Qual é uma boa prática de feedback para desenvolvimento?

7

Qual técnica ajuda a evitar conflitos desnecessários na comunicação?

8

Quando é apropriado pedir um descanso antes de continuar o conflito?

Explicação

Explicar ganhos de soluções que atendem a todos os lados e mantêm relações saudáveis.

Compreender quem está envolvido e qual é o problema antes de agir.

Falar de Ações/Resultados e não de traços pessoais.

Reformular afirmações evita mal-entendidos e mantém o objetivo claro.

O líder deve facilitar a conversa e estabelecer diretrizes justas.

Sugestões concretas ajudam no aperfeiçoamento.

O canal certo reduz ruídos e mal-entendidos.

Pausas ajudam a reacender o diálogo de forma mais racional.

 
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