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Tema 5 PEP

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Tema 5 PEP

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About this activity

Guía de atención al cliente

Created by

Eva Rodriguez Lopez
Eva Rodriguez Lopez
Spain

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Tema 5 PEP
 

Tema 5 PEPOnline version

Guía de atención al cliente

by Eva Rodriguez Lopez
A
B
C
D
E
F
G
H
I
L
M
N
O
P
R
S
T
U
V

Empieza por A

Escucha y base del servicio.

Empieza por B

Parte de la protección del cliente

Empieza por C

Persona que recibe nuestros servicio.

Empieza por D

Al finalizar, cierre amable y cortés de la atención.

Empieza por E

Una técnica de lenguaje verbal

Empieza por F

Una conversación debe ser abierta y......

Empieza por G

Técnica de comunicación no verbal

Empieza por H

Conjunto de prácticas de limpieza

Empieza por I

Comunicación y explicación de servicios

Empieza por L

Comunicación verbal y no verbal en la atención.

Empieza por M

Técnica de comunicación no verbal

Contiene la N

Forma parte de la comunicación verbal

Empieza por O

Ver y analizar a nuestro cliente mientras mantenemos una conversación

Empieza por P

Sobre la ropa y accesorios durante el servicio.

Empieza por R

Se realiza a la llegad del cliente.

Empieza por S

Conjunto de técnicas y productos que ofrecemos al cliente.

Empieza por T

Forma de realización de nuestro trabajo correctamente.

Empieza por U

Parte del quipo de protección del profesional

Empieza por V

Sonido producido por la vibración de las cuerdas vocales al expulsar el aire de los pulmones

 
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