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Filosofías de calidad

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Filosofías de calidad

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Conceptos clave

Created by

Javier
Javier
Mexico

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Filosofías de calidad
 

Filosofías de calidadOnline version

Conceptos clave

by Javier
1

¿Qué gurú de la calidad creó las 14 ideas y el System of Profound Knowledge?

2

¿Qué concepto popularizó Feigenbaum en calidad?

3

¿Qué filosofía está asociada al objetivo de defectos cero?

4

La trilogía de calidad de Juran se compone de:

5

¿Qué herramienta lleva el nombre de Ishikawa para analizar causas?

6

¿Qué técnica usa gráficos de control para monitorear procesos?

7

¿Qué concepto relaciona costos con prevenir fallos y corregir fallas?

8

¿Quién acuñó el término Control de Calidad Total?

9

¿Qué gurú insiste en la constancia de propósito para la mejora?

10

¿Qué herramienta es típica de Ishikawa para priorizar causas?

Explicación

Deming desarrolló las 14 P y el System of Profound Knowledge; los otros tienen enfoques distintos.

Feigenbaum es conocido por el Control de Calidad Total (TQC); los otros no son su marca principal.

Crosby popularizó Zero Defects y la idea de que la calidad cuesta menos que la mala calidad.

La trilogía de Juran es Planear, Controlar y Mejorar la calidad.

El Diagrama de Ishikawa ayuda a identificar causas raíz en forma de espina de pescado.

SPC utiliza gráficos de control para vigilar la estabilidad del proceso.

El Costo de la Calidad distingue costos de prevención, evaluación y fallas.

Feigenbaum popularizó el concepto de Total Quality Control (TQC).

La constancia de propósito es clave en Deming para la mejora continua.

La espina de pescado de Ishikawa identifica causas y relaciones.

 
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