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Ruleta del Costumer Journey

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Ruleta del Costumer Journey

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About this activity

Adivina las palabras para poder avanzar

Created by

Jose Daniel Alamillo Delgado
Jose Daniel Alamillo Delgado
Mexico

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Ruleta del Costumer Journey
 

Ruleta del Costumer JourneyOnline version

Adivina las palabras para poder avanzar

by Jose Daniel Alamillo Delgado
A
B
C
D
E
G
I
L
M
N
O

Empieza por A

Aquella acción por la cual nos evalúan KPI´s cuando viene un cliente al distribuidor

Empieza por B

Proceso en el cual recibimos a un cliente

Empieza por C

Es el manejo de la experiencia del cliente en KIA

Empieza por D

Habilidad necesaria para lograr todas las metas

Empieza por E

Nivel que debe de alcanzar nuestro CX

Empieza por G

Personal que debe liderar para cumplimiento de KPI´s

Empieza por I

Cuando ________ con el cliente de manera eficiente, es que logramos nuestras metas

Empieza por L

Metodo necesario para encuadrar todos los procesos con todas las áreas

Empieza por M

¿Como podemos analizar nuestros datos y mejorar procesos?

Empieza por N

Tipo de experiencia por la cual nos putuan mal

Empieza por O

Deben estar definidos para poder llegar a ellos

 
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