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Tipos de clientes en turismo

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Tipos de clientes en turismo

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Clasificación y manejo de clientes

Created by

cristal garcia
cristal garcia
Costa Rica

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Tipos de clientes en turismo
 

Tipos de clientes en turismoOnline version

Clasificación y manejo de clientes

by cristal garcia
1

1. Un cliente llega molesto porque hubo un error con su reservación. ¿Qué tipo de cliente es?

2

2. ¿Cuál es la mejor manera de atender a un cliente enojado?

3

3. ¿Qué caracteriza a un cliente exigente?

4

4. Un cliente habla demasiado y cuenta muchas historias mientras recibe atención. ¿Qué tipo de cliente es?

5

5. ¿Cómo debe atenderse a un cliente conversador?

6

6. ¿Qué debe hacerse con un cliente quejoso?

7

7. La calidad del servicio turístico depende de:

8

8. ¿Por qué es importante reconocer los tipos de clientes?

 
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