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Kuis Pelayanan Prima

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Kuis Pelayanan Prima

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About this activity

Mari ukur pemahaman materi Pelayanan Prima kamu dengan mengisi kuis ini

Created by

Septi Auliawati
Septi Auliawati
Indonesia

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Kuis Pelayanan Prima
 

Kuis Pelayanan PrimaOnline version

Mari ukur pemahaman materi Pelayanan Prima kamu dengan mengisi kuis ini

by Septi Auliawati
1

Apa hal paling utama yang pertama kali akan dinilai oleh tamu saat berkunjung ke kantor?

2

Kriteria pakaian yang wajib dikenakan oleh petugas pelayanan prima adalah...

3

Setelah memberikan sapaan dan senyuman, tindakan dasar apa yang menunjukkan etika membantu tamu?

4

Jika seorang tamu ingin bertemu pimpinan, pertanyaan krusial apa yang harus diajukan petugas untuk tertib administrasi?

5

Apa yang harus dilakukan tamu sebelum petugas mengonfirmasi kehadirannya kepada pimpinan?

6

Di mana posisi yang paling tepat bagi tamu untuk menunggu saat petugas melakukan konfirmasi pertemuan?

7

Bagaimana etika petugas saat tiba di depan pintu ruangan pimpinan bersama tamu?

8

Apa ucapan penutup yang mencerminkan pelayanan prima saat tamu hendak meninggalkan kantor?

9

Mengapa etika dalam melayani tamu tidak boleh dianggap sepele menurut sumber?

 
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