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Filosofías de Calidad y SPC (TEST)

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Filosofías de Calidad y SPC (TEST)

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Quiz sobre calidad total y SPC

Created by

Maria Fernanda Agüero González
Maria Fernanda Agüero González
Mexico

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Filosofías de Calidad y SPC (TEST)
 

Filosofías de Calidad y SPC (TEST)Online version

Quiz sobre calidad total y SPC

by Maria Fernanda Agüero González
1

¿Qué propone Deming con sus 14 puntos para la gestión de la calidad?

2

¿Qué busca Feigenbaum con la idea de Control de Calidad Total?

3

Según Crosby, ¿cuál es el costo real de la mala calidad?

4

La trilogía de Juran comprende:

5

¿Qué representa el diagrama de Ishikawa?

6

¿Qué es la causa raíz en el contexto de Ishikawa?

7

En SPC, ¿qué indica un gráfico de control típico?

8

¿Qué diferencia a la variabilidad común de la especial en SPC?

9

¿Qué promueve Deming con el ciclo PDCA?

10

¿Qué concepto central comparte Crosby y la idea de calidad como costo?

Explicación

Deming enfatiza系统 de producción y mejora continua, no solo inspección final.

Feigenbaum propone la calidad total en toda la empresa, no solo control.

Crosby distingue costos de calidad: costos de calidad y de no calidad.

Juran propone Planificar (Quality Planning), Controlar (Quality Control) e Mejorar (Quality Improvement).

Conocido como diagrama de espina de pescado para causas y efectos.

La causa raíz es la causa fundamental que debe eliminarse.

Los gráficos de control detectan variaciones fuera de límites.

Variabilidad común vs. especial: origen continuo vs. causado por una anomalía.

PDCA es un ciclo de mejora continua: Plan, Do, Check, Act.

Crosby sostiene que calidad es un costo prevenible: evitar defectos reduce costos.

 
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