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Conflito: Comportamentos e Atitudes Quiz

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Key drivers of workplace conflict

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Conflito: Comportamentos e Atitudes Quiz
 

Conflito: Comportamentos e Atitudes QuizOnline version

Key drivers of workplace conflict

by Sara Oliveira
1

Which behavior undermines a colleague by interrupting them during a meeting?

2

What attitude sustains conflict by refusing to take responsibility?

3

Which action involves blaming others to avoid personal accountability?

4

Which communication pattern often escalates tension through sarcasm or condescension?

5

What term describes avoiding relevant issues to delay conflict?

6

Which behavior constitutes coercive or public pressure to force a decision?

7

What is a hallmark of devaluing others in ongoing relationships?

8

Which pattern involves harsh or threatening language to gain compliance?

9

Which practice reduces resistance by validating others’ contributions?

10

What summarizes the link between communication, attitudes, and conflict progression?

Explicação

Interruptions invalidate the speaker and fuel tension.

Avoiding responsibility worsens defensiveness and conflict.

Blaming others shifts responsibility and escalates conflict.

Tone and irony devalue contributions and heighten conflict.

Avoidance postpones resolution and increases tension.

Imposition bypasses dialogue and fuels escalation.

Persistent devaluation damages trust and cooperation.

Aggression triggers rapid conflict cycles.

Recognition can lower defensiveness and improve dialogue.

Patterns compound: communication, attitudes, and behaviors sustain escalation.

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