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Filosofías de Calidad – Quiz Educaplay

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Filosofías de Calidad – Quiz Educaplay

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Desafía tus conocimientos de calidad

Created by

Leonardo Parraguirre
Leonardo Parraguirre
Mexico

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Filosofías de Calidad – Quiz Educaplay
 

Filosofías de Calidad – Quiz EducaplayOnline version

Desafía tus conocimientos de calidad

by Leonardo Parraguirre
1

1. ¿Cuántos puntos conforman la filosofía de calidad de Deming?

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2. El Ciclo PHVA es popularmente conocido como el Ciclo de:

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3. Según Deming, ¿qué porcentaje de problemas de calidad son responsabilidad de la administración?

4

4. Armand Feigenbaum es considerado el padre de:

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5. Para Feigenbaum, la calidad es determinada por:

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6. ¿Cuál es uno de los 'tres pasos hacia la calidad' de Feigenbaum?

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7. El concepto 'Cero Defectos' fue acuñado por:

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8. Según Crosby, el estándar de desempeño correcto en calidad debe ser:

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9. ¿Cuál NO es uno de los 4 Absolutos de Crosby?

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10. La 'Trilogía de Juran' incluye:

Explicación

Deming propuso 14 puntos para la transformación hacia la calidad.

PHVA fue popularizado por Deming.

Deming atribuye 85% al sistema/gestión y 15% a trabajadores.

Feigenbaum introdujo Total Quality Control (TQM).

Calidad orientada al cliente, no a la empresa.

Liderazgo de calidad es uno de los tres pasos.

Crosby popularizó el concepto de Cero Defectos.

Crosby defiende hacer las cosas correctas a la primera.

Crosby rechaza la inspección masiva como camino a la calidad.

La trilogía de Juran es Planificación, Control y Mejora.

 
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