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ISO 9001: Cláusulas 9 y 10

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ISO 9001: Cláusulas 9 y 10

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About this activity

Quiz sobre evaluación y mejora

Created by

Sandrith Mendoza Villalobos
Sandrith Mendoza Villalobos
Colombia

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ISO 9001: Cláusulas 9 y 10
 

ISO 9001: Cláusulas 9 y 10Online version

Quiz sobre evaluación y mejora

by Sandrith Mendoza Villalobos
1

¿Qué exige la cláusula 9.1 de ISO 9001?

2

¿Qué establece la cláusula 9.2?

3

¿Qué debe incluir la cláusula 9.3?

4

¿Qué solicita la cláusula 10.1 de mejora?

5

¿Qué exige la cláusula 10.2 sobre no conformidades?

6

¿Qué aspecto cubre la cláusula 9.1.2?

7

¿Qué busca la cláusula 9.1.3?

8

¿Qué cubre la cláusula 10.3 de acciones correctivas?

9

¿Qué implica la cláusula 10.4?

10

¿Con qué objetivo final se aplican las cláusulas 9 y 10?

Explicación

La 9.1 requiere seguimiento y análisis del desempeño del sistema, no solo auditorías o documentos.

Las auditorías internas evalúan el SGC y su cumplimiento, no solo la capacitación.

La dirección debe revisar el SGC para asegurar su adecuación y eficacia.

La mejora busca aumentar la eficacia y la adecuación del SGC.

La acción correctiva debe eliminar las causas para evitar recurrencias.

9.1.2 se centra en datos de desempeño y conformidad, no ventas.

Se analizan datos para apoyar decisiones de gestión.

10.3 exige eliminar las causas, no solo corregir el síntoma.

10.4 dirige la mejora continua del sistema de gestión.

9 y 10 orientan a evaluar, revisar y mejorar el SGC continuamente.

 
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