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CompraVenta

Created by

Quisaira Montero
Quisaira Montero
Dominican Republic

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Examen CompletivoOnline version

CompraVenta

by Quisaira Montero
1

La escucha activa consiste únicamente en oír al cliente sin responder.

2

El albarán es un documento que acredita la entrega de mercancía.

3

El método UEPS es el más adecuado para productos perecederos

4

Las aplicaciones informáticas de facturación sustituyen completamente la normativa fiscal vigente

5

Una atención adecuada a las reclamaciones puede convertirse en estrategia de fidelización.

6

6.La ______ comercial puede ser verbal o no verbal y afecta la percepción del cliente

7

.La ______ es el documento que refleja el importe económico de la operación de compraventa

8

El método ______ aplica primeras entradas como primeras salidas en el control de existencias

9

El software de ______ permite registrar operaciones y generar facturas electrónicas

10

El protocolo de ______ organiza la atención de quejas y reclamaciones en el servicio postventa.

 
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