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2do Desafío "Actuamos con Integridad"

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2do Desafío "Actuamos con Integridad"

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2do Desafío "Actuamos con Integridad"

Created by

Giovanny
Giovanny
Colombia

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2do Desafío "Actuamos con Integridad"
 

2do Desafío "Actuamos con Integridad"Online version

2do Desafío "Actuamos con Integridad"

by Giovanny
1

Un usuario escribe molesto porque no ha recibido respuesta a su solicitud desde hace varios días. ¿Qué acción refleja integridad y orientación al cliente?

2

Durante una atención, notas que un compañero prometió al cliente algo que posiblemente no podrá cumplirse. ¿cómo demuestra integridad?

3

En una reunión, tu líder pregunta porque el proceso de servicio esta presentado inconsistencias y sabes que tienes responsabilidad ¿Cómo actuar con integridad?

4

Un compañero comparte información sobre un cliente en un grupo informal de WhatsApp con compañeros de trabajo. ¿Qué refleja mejor la integridad?

5

Tienes poco tiempo para terminar tus tareas y un compañero nuevo te pide ayuda con un proceso crítico para la atención de clientes que no entiende. ¿Qué demuestra integridad?

 
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