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Test de Autoevaluación de Cashiering

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Test de Autoevaluación de Cashiering

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About this activity

INFORMÁTICA

Created by

Alfredo Alvarez higuera
Alfredo Alvarez higuera
Spain

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Test de Autoevaluación de Cashiering
 

Test de Autoevaluación de CashieringOnline version

INFORMÁTICA

by Alfredo Alvarez higuera
1

Opera permite hasta 8 facturas por habitación.

2

Los cargos que no se hayan incluido en la factura la noche antes de la salida y que, por tanto, no hayan pasado la auditoría nocturna, no podrán incluirse en la factura. Por ejemplo una coca-cola del minibar que no ha cargado la camarera de pisos en la habitación.

3

En el caso que tener que corregir un cargo que hemos introducido por error, Opera permite siempre editarlo para borrarlo.

4

A un cliente que por motivos personales tiene que acortar su estancia y salir antes de su fecha oficial le haremos un interim folio.

5

Si un cliente tiene la salida prevista para mañana, no puede dejar todo pagado la noche antes, se paga en el momento del check-out.

6

El saldo o “balance” de un cliente, es decir, lo que debe, lo podemos comprobar en la parte superior izquierda de la pantalla de Billing.

7

Opera no permite el check-out si el cliente no paga su estancia en el momento del check-out, es decir, no se pueden dejar facturas abiertas.

8

Si un cliente acorta su estancia y quiere irse del hotel, no podemos hacerle el check-out hasta la fecha de salida que aparece en la reserva.

9

El primer paso antes de hacer un check-out es ir a Billing para revisar y cobrar todos los gastos pendientes.

10

Una vez hecho el check-out, no podemos deshacerlo, ya que las facturas se han quedado cerradas.

 
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