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Cliente Fantasma JUNIO 2 - Quiz

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Cliente Fantasma JUNIO 2 - Quiz

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Cuestionario de datos y canales

Created by

Gabriela Pazmiño
Gabriela Pazmiño
Ecuador

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Cliente Fantasma JUNIO 2 - Quiz
 

Cliente Fantasma JUNIO 2 - QuizOnline version

Cuestionario de datos y canales

by Gabriela Pazmiño
1

¿Cuál es el número de WhatsApp para contactar con el banco?

2

¿Quién está autorizado para solicitar la actualización de datos de menores e interdictos?

3

¿Cuál es el costo del servicio de entrega a domicilio de tarjetas de débito solicitadas por Banca Móvil?

4

¿Qué canal debe ser sugerido principalmente para consultar la fecha de pago de la tarjeta de crédito?

5

Si un cliente se acerca a pagar la tarjeta de crédito, ¿qué opciones debemos recomendarle com parte de la migración? selección multiple

Escoge una o varias respuestas

6

Hasta qué monto se pueden recibir depósitos en billetes de alta denominación para cooperativas, multualistas o instituciones financieras?

7

¿A través de qué medio llega el código de verificación para afiliación a Banca Móvil?

8

¿A partir de que monto se puede realizar depósitos de CNB?

9

¿Se procesan Giros al Exterior de personas naturales con carta de autorización?

10

¿Si un cliente desea realizar una transferencia al exterior (giro)de hasta $5000.00 cual es la recomendación principal?

11

¿Cual es la opción en Banca Móvil que el cliente debe seleccionar para revisar su score crediticio

12

¿Cual es el horario para realizar transferencia al exterior (giros) mediante la Banca Móvil?

13

¿Cual de estos paises consta en el listado disponible para transferencia al exterior (giros)? Seleccón multiple

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