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Alphabet of Hospitality

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Alphabet of Hospitality

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About this activity

A to Z hospitality terms

Created by

tanyagenske@hotmail.com
tanyagenske@hotmail.com
Australia

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Alphabet of Hospitality
 

Alphabet of HospitalityOnline version

A to Z hospitality terms

by tanyagenske@hotmail.com
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z

Starts with A

A place where guests stay overnight.

Starts with B

A drink offered to guests during service.

Starts with C

A staff member who helps guests with arrangements and information.

Starts with D

The act and area where meals are served to guests.

Starts with E

Guidelines for polite behavior and respectful service.

Starts with F

Rooms and amenities provided for guests’ comfort.

Starts with G

A private sleeping area available to guests in a hotel.

Starts with H

The warm and generous treatment of visitors and guests.

Starts with I

A lodging establishment offering meals and lodging.

Starts with J

A smaller, upscale hotel room often adjacent to the master suite.

Starts with K

The area where food is prepared for guests.

Starts with L

The reception area where guests are welcomed.

Starts with M

The front-of-house supervisor who coordinates seating and guest flow.

Starts with N

A room or area where smoking is not allowed.

Starts with O

The number of guests or rooms currently in use.

Starts with P

A staff member who assists guests with luggage.

Starts with Q

The standard of service and goods offered to guests.

Starts with R

Front desk area where guests check in and out.

Starts with S

Acts of help and attention provided to guests.

Starts with T

Evening preparation of a room, often including tidying and chocolates.

Starts with U

Standard clothing worn by staff to present a professional image.

Starts with V

A staff member who assists guests with parking and luggage.

Starts with W

The friendly greeting given to guests upon arrival.

Starts with X

Hospitable or generous in hosting visitors.

Starts with Y

Hospitality services related to guests aboard boats or yachts.

Starts with Z

Enthusiastic and energetic approach to serving guests.

 
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