New game
Download
SCORM download
To be used in an LMS (Moodle, Blackboard...)
Regular download
To be published on a website or blog.
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.
Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.
Get Academic Plan
If you wish, you can download a demo game here and test its integration:
Share game
Quiz
Quiz

Quiz: Atención al Cliente en banca

Integrate it into your platform
G. Classroom M. Teams
You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
Download
You have exceeded the maximum number of games you can integrate into Google Classroom with your current Plan.

To integrate as many games as you want in Google Classroom, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
You have exceeded the maximum number of games you can integrate into Microsoft Teams with your current Plan.

To integrate as many games as you want in Microsoft Teams, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Get Academic Plan

Quiz: Atención al Cliente en banca

Quiz

Played 1
Create copy

About this activity

Evaluación de conceptos clave

Created by

manuel capera sena
manuel capera sena
Colombia

Download the paper version to play

Make your own free game from our game creator
Compete against your friends to see who gets the best score in this game
Make challenge

Top Games

 %
Anonymous
Anonymous
 %
%
%
You have exceeded the maximum number of games you can print with your current Plan.

To print as many games as you want, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Print your game
Quiz: Atención al Cliente en banca
 

Quiz: Atención al Cliente en bancaOnline version

Evaluación de conceptos clave

by manuel capera sena
1

7. ¿Cuál de las siguientes opciones es una estrategia de atención al cliente?

2

8. Un cliente presenta una queja y la empresa la resuelve de manera rápida y efectiva. ¿Qué elemento del servicio al cliente se evidencia principalmente?

3

9. ¿Cuál de las siguientes acciones fortalece la confianza del cliente en una entidad bancaria?

4

10. El objetivo principal del servicio al cliente es:

 
Are you sure you want to leave the page?

If you leave the page, you will lose your game progress.