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Quiz Peruncitan Melayu

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About this activity

Uji ilmu runcit anda

Created by

NORHARNANI BINTI OTHMAN KPM-Guru
NORHARNANI BINTI OTHMAN KPM-Guru
Malaysia

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Quiz Peruncitan Melayu
 

Quiz Peruncitan MelayuOnline version

Uji ilmu runcit anda

by NORHARNANI BINTI OTHMAN KPM-Guru
1

Apakah maksud peruncitan dalam konteks pemasaran barangan?

2

Fungsi utama pengurus kedai dalam peruncitan adalah?

3

Apa itu mix produk dalam peruncitan?

4

Mengapa promosi harga menarik pelanggan di kedai runcit?

5

Apakah KPI biasa untuk kedai runcit bagi mengukur prestasi?

6

Apakah peranan penjagaan pelanggan dalam runcit?

7

Apa maksud POS dalam konteks runcit?

8

Bagaimana kedudukan rak yang strategik mempengaruhi jualan?

9

Apa itu layanan pelanggan proaktif dalam runcit?

10

Mengapa pengurusan stok penting dalam peruncitan?

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Peruncitan ialah jual beli kepada pengguna akhir, bukan kepada perniagaan lain.

Pengurus kedai fokus kepada pelanggan dan operasi harian.

Mix produk merangkumi variasi item yang ditawarkan kepada pelanggan.

Promosi harga boleh meningkatkan trafik dan pembelian impulsif.

KPI kedai runcit sering termasuk jualan harian dan margin keuntungan.

Pengalaman belian yang baik meningkatkan kepuasan dan pembelian semula.

POS ialah Point Of Sale, sistem transaksi di kaunter.

Rak yang ditempatkan strategik boleh meningkatkan pembelian impulsif.

Layanan proaktif membantu pelanggan sebelum mereka meminta.

Stok yang tepat mengelakkan kehabisan dan lebihan.

 
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