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Etapas de la asesoría comercial

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Etapas de la asesoría comercial

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Played 27 %Accuracy 93 Average time 01:57
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About this activity

Guía de fases clave

Created by

MARIA CRISTINA GONZALEZ LARA
MARIA CRISTINA GONZALEZ LARA
Ecuador

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Etapas de la asesoría comercial
 

Etapas de la asesoría comercialOnline version

Guía de fases clave

by MARIA CRISTINA GONZALEZ LARA
1

¿Cuál es la primera etapa del proceso de asesoría comercial?

2

En la etapa de calificación, ¿qué se evalúa principalmente?

3

¿Qué actividad corresponde a la fase de acercamiento?

4

Durante el diagnóstico, ¿qué se busca entender?

5

La propuesta debe basarse en...

6

¿Qué implica la etapa de negociación?

7

El cierre correcto se refiere a...

8

¿Qué función tiene el seguimiento?

9

La fidelización busca...

10

En la posventa, ¿qué es clave?

Explicación

La prospección identifica posibles clientes antes de contactar.

Se evalúan si el cliente tiene necesidad real y podrá pagar.

Se busca iniciar la conversación y captar interés.

Se identifican necesidades reales para alinear la oferta.

La propuesta debe abordar lo que el cliente necesita.

Se discuten precio, plazos y alcance para llegar a un acuerdo.

Cerrar implica firmar o acordar condiciones finales.

Se verifica implementación y se cultiva la relación.

Fidelizar genera recurrencia y recomendación.

La posventa garantiza satisfacción y lealtad.

 
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