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ACTIVIDAD INTEGRADORA SGE, ERP, CRM y SGC

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ACTIVIDAD INTEGRADORA SGE, ERP, CRM y SGC

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Conocimientos clave de gestión empresarial

Created by

Cesar Alejandro Reyes Corona
Cesar Alejandro Reyes Corona
Mexico

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ACTIVIDAD INTEGRADORA SGE, ERP, CRM y SGC
 

ACTIVIDAD INTEGRADORA SGE, ERP, CRM y SGCOnline version

Conocimientos clave de gestión empresarial

by Cesar Alejandro Reyes Corona
1

1. ¿Qué es un Sistema de Gestión Empresarial (SGE)?

2

2. ¿Cuál fue la principal característica de la tercera etapa en la evolución de los sistemas de gestión empresarial?

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3. ¿Qué significa la sigla ERP?

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4. ¿Cuál de las siguientes es una funcionalidad característica de un sistema CRM?

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5. ¿Cuál de los siguientes beneficios se asocia directamente con la implementación de un Sistema de Gestión de la Calidad (SGC)?

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6. ¿Cuál es la función principal de un ERP dentro de una empresa?

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7. ¿Cuál de las siguientes funciones principales de un ERP permite disminuir errores y acelerar los tiempos de procesamiento?

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8. ¿En qué fase del ciclo de vida de implementación de un ERP se realizan pruebas de funcionalidad, rendimiento y seguridad?

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9. ¿Qué tipo de ERP está diseñado específicamente para satisfacer las necesidades de una industria o sector en particular?

10

10. ¿Cuál es uno de los principios fundamentales de la gestión del cambio organizacional durante la implementación de un ERP?

 
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