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Consumer Law Quiz: Ley 24.240 Essentials

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Key points on information, offers, and contracts

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Consumer Law Quiz: Ley 24.240 Essentials
 

Consumer Law Quiz: Ley 24.240 EssentialsOnline version

Key points on information, offers, and contracts

by Labet Diaz
1

Which article deals with information to the consumer about goods and services?

2

What must a sale document include about the product at minimum?

3

Which article covers the revocation of acceptance for certain sales?

4

What must the document of sale specify besides the product description?

5

Which article ensures the consumer can contest abusive terms in contracts of adhesion?

6

What information must be provided about credit/financing in consumer operations?

7

What must a 100% correct certificate of guarantee include?

8

Where should a supplier display the right to indemnification for improper charges on billing?

9

What is required for service providers regarding written records of claims?

10

What must a contract of sale outside the establishment (domicile sale) include?

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The PowerPoint emphasizes Article 4 as the information obligation for providers.

Article 10 outlines the required contents, including description and specifications.

Article 34 grants a 10-day revocation window for domicile sales and similar scenarios.

Article 10 requires price, payment terms, and other details.

Article 37 addresses interpretation and protections against abusive terms.

Capítulo VIII requires TEA and related costs to be stated.

Article 14 specifies the guarantee certificate content.

Article 25 and 27 emphasize information and claims channels, including billing notices.

Article 27 requires a written claims register and timely handling.

Article 32 and 34 govern domicile sales and revocation rights.

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