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Communication Styles in the Workplace

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Communication Styles in the Workplace

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Session 2 - Formative Assessment

Created by

Fiona Hogan
Fiona Hogan
Australia

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Communication Styles in the Workplace
 

Communication Styles in the WorkplaceOnline version

Session 2 - Formative Assessment

by Fiona Hogan
1

Which communication style is considered the most professional in healthcare?

2

Which communication style may include avoiding conflict and not speaking up?

3

Which example shows assertive communication?

4

List the four communication styles discussed in class.

Written answer

5

Which of the following is positive body language?

6

Why is assertive communication important in healthcare?

Choose one or more answers

7

Which communication style may include sarcasm and indirect frustration?

8

Which of the following are examples of positive non-verbal communication in the workplace?

9

What could poor communication cause in healthcare workplaces?

10

A healthcare worker calmly says: “I just want to clarify the instructions so I complete the task correctly.” What communication style is being demonstrated?

Written answer
 
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