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SSG for Cayan Tier II and Partner Concierge Course Review Game

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SSG for Cayan Tier II and Partner Concierge Course Review Game

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This review game reinforces key concepts from the course and helps you prepare for the final assessment. As you answer each question, focus on how you would apply your knowledge in real Tier II scenarios.

Created by

Elizabeth Halter
Elizabeth Halter
United States

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SSG for Cayan Tier II and Partner Concierge Course Review Game
 

SSG for Cayan Tier II and Partner Concierge Course Review GameOnline version

This review game reinforces key concepts from the course and helps you prepare for the final assessment. As you answer each question, focus on how you would apply your knowledge in real Tier II scenarios.

by Elizabeth Halter
1

Which of the following is NOT used to determine how to resolve an indeterminate batch?

2

If a merchant cannot access multiple locations in Merchantware, what is the correct solution?

3

When resolving an indeterminate batch from an external processor, the processor confirms the batch did NOT process successfully. What is your next step?

4

Based on the merchant setup shown on the screen, what are these merchants able to do?

5

Which of the following are common uses for mass updates? (Select three)

Choose one or more answers

6

What must be completed in TMS before a Mass Update can be submitted?

Written answer

7

When performing an application/version mass update, how do you determine if a preliminary update is required?

8

True or False: When a mass update is scheduled, no other updates can be run until it is completed or canceled.

9

When identifying transactions to resolve a Missing Settlement Report, which transactions should you include?

10

When the terminal cannot reach the gateway and S&F is set up, if the terminal approves a transaction, it creates which two things?

Choose one or more answers

11

Who is financially responsible if a Store & Forward transaction approved offline is later denied during replay?

Choose one or more answers

12

Which Store & Forward setting can Tier II control?

13

Which of the following conditions must be met before submitting an EE ticket? (Select all that apply)

Choose one or more answers

14

Which required EE ticket component is missing from this email?

15

Which three elements make up the core building blocks of data in Splunk? (Select three)

Choose one or more answers

16

Which of the following is NOT a common time-related issue when using Splunk?

17

What is a field in Splunk?

18

In SPL (Search Processing Language), which part connects each step in a search?

19

Which time-based analysis allows the user to see how frequently something is happening across a given time range?

20

Which of the following is NOT a best practice for building dashboards in Splunk?

21

Which alerting approach should be used in this environment?

 
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