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Balanced Scorecard: preguntas medias

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Balanced Scorecard: preguntas medias

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About this activity

Conceptos clave del BSC

Created by

johana jimenez
johana jimenez
Colombia

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Balanced Scorecard: preguntas medias
 

Balanced Scorecard: preguntas mediasOnline version

Conceptos clave del BSC

by johana jimenez
1

¿Qué busca traducir la estrategia en el Balanced Scorecard (BSC)?

2

¿Cuáles son las cuatro perspectivas del BSC clásico?

3

¿Qué tipo de indicadores son los lead y lag en BSC?

4

¿Qué implica la alineación entre estrategia y KPI?

5

¿Qué rol juegan las métricas financieras en el BSC?

6

¿Qué se entiende por aprendizaje y crecimiento en BSC?

7

¿Cuál es la finalidad de los indicadores estratégicos en el BSC?

8

¿Qué elemento es clave al diseñar un BSC efectivo?

9

¿Qué pasa si un KPI no está bien definido en el BSC?

10

¿Qué tipo de tablero utiliza el BSC para seguimiento?

Explicación

El BSC conecta la estrategia con indicadores en cuatro perspectivas.

Las cuatro perspectivas combinan finanzas, clientes, procesos, y aprendizaje.

Los leading indicators anticipan acciones; los lag miden resultados pasados.

La finalidad es que cada KPI derive de objetivos estratégicos específicos.

Las métricas financieras completan la visión, pero no la agotan.

Se centra en capacidades para sostener la mejora y la innovación.

Los KPIs deben guiar decisiones y acciones concretas.

La utilidad depende de que cada indicador se conecte con la estrategia.

KPI mal definido puede conducir a métricas irrelevantes.

Se utiliza un cuadro de mando equilibrado para balancear métricas.

 
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