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Quiz de Comunicación Efectiva

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Quiz de Comunicación Efectiva

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About this activity

Conceptos clave de comunicación

Created by

Abdalaí Barradas
Abdalaí Barradas
Mexico

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Quiz de Comunicación Efectiva
 

Quiz de Comunicación EfectivaOnline version

Conceptos clave de comunicación

by Abdalaí Barradas
1

¿Qué es la comunicación?

2

¿Cuál es la diferencia principal entre informar y comunicar?

3

¿Qué acción representa una comunicación efectiva?

4

¿Cuál es el orden correcto del proceso de comunicación?

5

¿Qué son las barreras de la comunicación?

6

¿Cuál es un ejemplo de barrera física?

7

¿Qué es un ejemplo de barrera semántica?

8

¿Qué es una barrera psicológica?

9

¿Qué indica un indicador no verbal de la comunicación?

Explicación

La comunicación es un proceso bidireccional o multipersonal de intercambio.

Informar puede ser unidireccional; comunicar implica retroalimentación.

La claridad y la confirmación de entendimiento son claves.

El ciclo típico es codificar, transmitir, decodificar y retroalimentar.

Las barreras impiden la comprensión.

Ruido físico afecta la claridad del mensaje.

La semántica mal definida crea malentendidos.

Factores emocionales afectan la comunicación.

El contacto visual ayuda a leer la atención y el interés.

 
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