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About this activity

Lee cada pregunta y elige la opción más cortés y profesional para cada situación hotelera.

Created by

Yare Arenas
Yare Arenas
Mexico

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Polite questions
 

Polite questionsOnline version

Lee cada pregunta y elige la opción más cortés y profesional para cada situación hotelera.

by Yare Arenas
1

Estás en recepción y necesitas preguntar el nombre de un huésped que llega para hacer check-in.

2

Necesitas pedir el pasaporte a un huésped durante el check-in.

3

Un huésped se queja de que su habitación es muy ruidosa. Quieres ofrecerle cambiar de habitación.

4

Un huésped te ha dado su número de habitación, pero no lo entendiste bien. ¿Cómo le pides que lo repita de manera cortés?

5

Un huésped necesita toallas extras en su habitación. Quieres ofrecer enviarlas ahora mismo.

6

Estás en el restaurante y quieres preguntar a un huésped si tiene alguna alergia alimentaria.

7

Un huésped está haciendo check-out. Quieres ofrecerle llamar un taxi para él.

8

Terminaste de ayudar a un huésped y quieres preguntar si necesita algo más antes de despedirte.

9

Un huésped te ha dado su nombre, pero necesitas que lo deletree para verificar.

10

Un huésped llega al restaurante y quieres ofrecerle ver el menú.

 
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