New game
Download
SCORM download
To be used in an LMS (Moodle, Blackboard...)
Regular download
To be published on a website or blog.
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.
Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.
Get Academic Plan
If you wish, you can download a demo game here and test its integration:
Share game
Alphabet
Alphabet

Guía de Cumplimiento Calidad

Integrate it into your platform
G. Classroom M. Teams
You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
Download
You have exceeded the maximum number of games you can integrate into Google Classroom with your current Plan.

To integrate as many games as you want in Google Classroom, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
You have exceeded the maximum number of games you can integrate into Microsoft Teams with your current Plan.

To integrate as many games as you want in Microsoft Teams, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Get Academic Plan

Guía de Cumplimiento Calidad

Alphabet

Played 4
Create copy

About this activity

Guía de Cumplimiento Calidad

Created by

JHONATHAN STIVEEN GONZALEZ RIOS
JHONATHAN STIVEEN GONZALEZ RIOS
Colombia

Download the paper version to play

Make your own free game from our game creator
Compete against your friends to see who gets the best score in this game
Make challenge

Top Games

 %
Anonymous
Anonymous
 %
%
%
You have exceeded the maximum number of games you can print with your current Plan.

To print as many games as you want, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Print your game
Guía de Cumplimiento Calidad
 

Guía de Cumplimiento CalidadOnline version

Guía de Cumplimiento Calidad

by JHONATHAN STIVEEN GONZALEZ RIOS
A
B
C
D
E
F
G
H
I
J
M
N
P
R
S
T
U
V

Starts with A

Lo primero que hago es demostrar que entendí lo que le pasó al cliente.

Starts with B

Siempre debo brindar una buena ________ al cliente.

Starts with C

Mis respuestas deben ser fáciles de entender y muy ________.

Starts with D

Antes de responder, debo entender cuál es la necesidad del cliente.

Starts with E

Debo practicar la ________ activa para no hacer repetir al cliente.

Starts with F

Si el cliente está molesto, debo mantener la ________.

Starts with G

Mi objetivo siempre es encontrar una buena ________.

Starts with H

Antes de preguntar, reviso el ________ del cliente.

Starts with I

Evito pedir ________ que ya puedo consultar.

Starts with J

Nunca debo pedirle al cliente hacer trámites que no necesita.

Starts with M

Si necesito apoyo, puedo usar las ________.

Starts with N

Una buena atención mejora el ________ de Nu.

Starts with P

Confirmo que entendí al cliente usando el ________.

Starts with R

Mi objetivo es dar una ________ completa.

Starts with S

Antes de dar una solución hago preguntas para entender mejor.

Starts with T

Siempre debo hablar con ________ y honestidad.

Starts with U

Cada cliente merece una atención ________.

Starts with V

Antes de pedir un dato debo ________ si realmente lo necesito.

 
Are you sure you want to leave the page?

If you leave the page, you will lose your game progress.