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Quiz S4 - Quiz de fin de séquence - COMMUNITY MANAGEMENT

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Quiz S4 - Quiz de fin de séquence - COMMUNITY MANAGEMENT

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About this activity

Prenez les bonnes décisions à chaque étape de la situation

Situation
Une cliente publie : « Entreprise à fuir, j’attends une réponse depuis dix jours ». Un faux compte lui demande ensuite ses coordonnées bancaires

Created by

Grimaud
Grimaud
Reunion

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Quiz S4 - Quiz de fin de séquence - COMMUNITY MANAGEMENT
 

Quiz S4 - Quiz de fin de séquence - COMMUNITY MANAGEMENTOnline version

Prenez les bonnes décisions à chaque étape de la situation Situation Une cliente publie : « Entreprise à fuir, j’attends une réponse depuis dix jours ». Un faux compte lui demande ensuite ses coordonnées bancaires

by Grimaud
1

Étape 1 Que faut-il faire en premier ?

2

Étape 2 Quelle réponse publique convient ?

3

Étape 3 Que faire du faux compte ?

4

Étape 4 Quelle information peut être demandée en message privé ?

5

Étape 5 Que faire après résolution ?

 
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