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Hospitality & Tourism Quiz

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Hospitality & Tourism Quiz

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Hospitality & Tourism basics

Created by

Faith Magagula
Faith Magagula
South Africa

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Hospitality & Tourism Quiz
 

Hospitality & Tourism QuizOnline version

Hospitality & Tourism basics

by Faith Magagula
1

Which sector includes hotels, restaurants, and travel services?

2

What is the primary goal of revenue management in hotels?

3

Which type of tourism focuses on cultural, historical, and local experiences?

4

Which channel is most used for direct hotel bookings?

5

Sustainability in hospitality primarily aims to:

6

Which KPI measures guest satisfaction after a stay?

7

Which term describes charging higher prices during peak demand?

8

Which department handles guest requests and service recovery?

9

What does ‘F&B’ stand for in hospitality?

10

Which trend emphasizes experiences over products in tourism?

Feedback

Hospitality covers lodging, food & beverage, and related services.

RMs adjust prices based on demand, seasonality, and occupancy.

Cultural tourism emphasizes local heritage and traditions.

Direct channels often offer best rate parity and loyalty benefits.

Sustainability balances eco practices with guest experience and economics.

GSS gauges guest perception post-stay, often via surveys.

Dynamic pricing responds to demand fluctuations.

Front Office is the main point of guest contact.

F&B covers all meals, drinks, and related services.

Experiential travel seeks immersive activities and stories.

 
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