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Reto de Gestión Comercial

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Reto de Gestión Comercial

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(2)
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About this activity

Quiz de ventas y servicio

Created by

GRUPO Zeta 11
GRUPO Zeta 11
Ecuador

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Reto de Gestión Comercial
 

Reto de Gestión ComercialOnline version

Quiz de ventas y servicio

by GRUPO Zeta 11
1

¿Qué es vender?

2

¿Qué dice la técnica AIDA en ventas?

3

¿Qué norma NO debe hacerse al gestionar objeciones?

4

¿Qué describe mejor el Embudo de Ventas con etapas?

5

¿Qué aporta la inteligencia emocional en ventas?

Explicación

La venta se entiende como un proceso de búsqueda y comprensión de las necesidades o deseos de los clientes.

AIDA se aplica para despertar interés, atención y cerrar ventas.

No se debe ignorar las objeciones; se deben manejar con argumentos reales.

Las etapas comunes son contactos, prospectos y clientes.

La inteligencia emocional favorece escuchar, comprender y relacionarse con clientes.

 
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